Welcome to Heal Holistic!

Thank you for choosing us for your holistic health needs. Below you will find detailed information regarding our shipping and delivery processes to ensure you have a clear understanding of how we handle your orders from placement to delivery.

1. Order Processing

Processing Time: Orders are typically processed within 1-2 business days. Processing time may vary during holiday seasons or exceptional circumstances.
Confirmation: Once your order is processed, you will receive an order confirmation via email, which will include your order details and a tracking number.

2. Shipping Methods

Standard Shipping: Delivered within 3-5 business days.
Expedited Shipping: Delivered within 1-2 business days.
International Shipping: Delivery times vary depending on the destination country. Please note that customers are responsible for any customs duties or taxes imposed by the destination country.

3. Shipping Costs

Shipping costs are calculated based on the weight of your order and the shipping method selected. Shipping rates will be displayed at checkout before you complete your order.

4. Delivery

Carriers: We use various reputable carriers to ensure your order arrives safely and on time. These may include UPS, FedEx, and the USPS, among others.
Delivery Issues: If you encounter any problems with delivery, such as a missing or damaged package, please contact us immediately so we can resolve the issue.
Tracking: You can track your order using the tracking number provided in your order confirmation email.

5. Special Considerations

Weather Delays: Sometimes severe weather can delay shipment, regardless of shipping method. We appreciate your patience during these times.
P.O. Boxes: Some carriers have limitations around delivery to P.O. Boxes. If your shipping address is a P.O. Box, please check with us beforehand to see if there are any potential delivery issues.

6. International Orders

Customs, Duties, and Taxes: Heal Holistic is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Restrictions: Please be aware that certain products may not be available for all international locations due to local regulations.

7. Changes to Order

If you need to make any changes to your shipping address or order details, please contact us as soon as possible. Changes may not be possible once your order has been shipped.

8. Contact Us

For any questions or concerns regarding shipping and delivery, please contact our support team at contact@healholistic.in